Service Designer, Researcher, Curious Person
Hi, I'm a Service Design MA graduate from the Royal College of Art currently at EY Seren.
Passionate about people, design, business, and all of the wonderful bits and bobs in between.
2021 - Present 💼 Service Designer @EY Seren
2019-2021 📚 MA Service Design @Royal College of Art
2020-2021 🔍 Design Researcher @Studio intO
2020-2021 🤝 Masterclass Facilitator @Royal College of Art
2018-2019 👩🏻💻 UX Designer @Hermit Connection
2014-2017 📖 BFA Visual Communication Design
@School of the Art Institute of Chicago
RCA Work
Datagym
Healthcare
Digital Readiness
Future of Work
Hands on training for clinicians & technologists for using data for improvement & innovation.
5 months, Spring 2021
Roo: Simplified Carrier Screening
Healthcare
Digital Transformation
Genomics
Providing accessible autosomal recessive genetic disorder carrier screening for future parents
3 months, Fall 2020
ScamChecker
Financial Services
Vulnerable Populations
Digital Readiness
Empowering customers to prevent scams for themselves and their loved ones.
3 months, Spring 2020
RCASD Onboarding
Education
Student Experience
Internal Improvement
Ensuring a smooth experience from acceptance through enrollment and the first day of classes for incoming RCA students
1 month sprint, Summer 2020
RCAHR Visiting Lecturer Experience
Employee Experience
Education
Internal Improvement
Instilling a human-centred mindset within the RCA's Human Resources department
2 weeks, Spring 2020
Qi+
Healthcare
Future of Work
Employee Experience
Small steps towards a healthier clinic
2 months, Fall 2019
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